The Green Gear icon on any Smart item represents a workflow activity to perform for that smart item. To perform the workflow activity, click on the Green Gear icon.

  • If you have 2 or more items with the same workflow activity to perform, you can select them in the grid, and perform a bulk workflow action by clicking the Green Gear icon in the Toolbar shown below.

  • If you are on the item properties page, you can perform workflow by clicking the Green Gear button in the bottom right corner, or in the Toolbar shown below.


  • Depending on the type of workflow activity you have received, click the correct workflow option to send the item to the next step in its workflow as shown in the example below.

How To?

How To Add a New Item in a SmartApp

How To Sort, Group, & Filter the App Grid

How To Add Columns to the Grid & Create a Custom App Grid View

How To Create AppGroups

How To Perform Workflow

Last Updated: Oct-19-22