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Safety Bulletin Real Time Alert Response Monitor allow Roles that has been set as 'RESPONSE MONITOR' these Roles get the Reply summary events to see the SMS Response Monitor in Real Time using an URL that loads the interface in a Device Browser. 

How To?

How to Track SMS Response with New URL - Safety Bulletin

How to Update Response ON BEHALF of No Response

How to Respond on behalf of From within the APP

How to Bulk Update Response ON BEHALF OF

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