Once the Roles to the response monitor are set to notify the Reply Summary Events these set roles will receive a new SMS along with the Reply Summary SMS.
- The SMS sent to the response monitor has a link to open and View the SMS Responses. This URL when clicked will open in a mobile browser which displays the Summary of SMS responses to the Bulletin sent out.
- The Responses shown on the window is the data updated in REALTIME. The window has the Columns in the Tile/Column based on the interface either Phone or Tablet
Note: Response On behalf of can only be added from the 'No Response' filter/tab.
- As the users respond to the sent safety SMS, the Response Monitor who is monitoring/looking at the interface will see real time updates with new data refreshing and displayed automatically, allowing the response monitor role to take an appropriate action when needed.
Note: Response Monitor can alternatively instead of loading the URL and login into the Mobile App and go to Safety Bulletin>Alert Log.
How to Track SMS Response with New URL - Safety Bulletin
How to Update Response ON BEHALF of No Response
How to Respond on behalf of From within the APP
How to Bulk Update Response ON BEHALF OF
How to Upload Safety Policies
How to Enable Safety Policies
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Last Updated: Dec-28-22