Once the Roles to the response monitor are set to notify the Reply Summary Events these set roles will receive a new SMS along with the Reply Summary SMS.
- The SMS sent to the response monitor has a link to open and View the SMS Responses. This URL when clicked will open in a mobile browser which displays the Summary of SMS responses to the Bulletin sent out.
- The Responses shown on the window is the data updated in REALTIME. The window has the Columns in the Tile/Column based on the interface either Phone or Tablet
Note: Response On behalf of can only be added from the 'No Response' filter/tab.
- As the users respond to the sent safety SMS, the Response Monitor who is monitoring/looking at the interface will see real time updates with new data refreshing and displayed automatically, allowing the response monitor role to take an appropriate action when needed.
Note: Response Monitor can alternatively instead of loading the URL and login into the Mobile App and go to Safety Bulletin>Alert Log.
How To?
How to Track SMS Response with New URL - Safety Bulletin
How to Update Response ON BEHALF of No Response
How to Respond on behalf of From within the APP
How to Bulk Update Response ON BEHALF OF
SAFETY™ Settings:
Safety Task Analysis Categories
Safety Policies Folder in Drive
Resend Safety Policies Notification
Last Updated: Dec-28-22